ROYAL MAIL ASKS FIRMS TO PAY 3,000 FOR POST- DAILY MAIL NEWSPAPER- EXCLUSIVE STORY- OCTOBER 2009

This story reveals how the Royal Mail are asking business cutomers to pay 3,000 to guararntee their mail is delivered at a reasonable time.


The exclusive story appeared in the Daily Mail newspaper.


Our source was well rewarded for the story and kept their anonymity.


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Royal Mail asks firms to pay 3,000 to get post in the morning

DAILY MAIL NEWSPAPER



Royal Mail is asking firms to pay 3,150 a year to ensure their post arrives in the morning.

The move means thousands of businesses, small and large, face a bill for a service that has been free for more than 300 years.

There are fears the same regime could be extended to family homes in the future.

The charges are effectively being forced on businesses as a result of the decimation of the postal service, caused by radical reorganisation and job cuts.

Royal Mail managers have begun telling firms the only way they will be able to ensure guaranteed morning deliveries is to pay an annual fee of 3,150.

Chief executive of the official customer body, Consumer Focus, Ed Mayo, condemned the tactic saying: 'Business should not be forced to pay extra for a specialist service simply because normal deliveries are so unreliable.' 



Royal Mail's controversial policy turns the entire financing of the organisation on its head.

The principle has always been that the sender should cover the cost of postage ever since the Royal Mail was founded in 1660.

But the Royal Mail's ruse means it will increasingly get paid twice, with both the sender and the recipient paying a fee.

Royal Mail insists many postmen do not start their rounds until 10.30am, not 7.30am as previously, meaning eventually 60 per cent of letters will not arrive until the afternoon.

This deterioration has come after Royal Mail chief executive, Adam Crozier, has been rewarded with contracts worth up to 3million a year.

Details of the pressure being put on businesses to pay for morning deliveries emerged in a letter from a manager at a Royal Mail depot in Norwich. It warns business customers: 'From September 28, we will no longer be able to commit to getting your mail to you at a specific time without you taking out one of our Timed Delivery services or call and collect services.'

This means firms will have to put up with late and haphazard deliveries unless they pay extra.

Or, they can go to the time and expense of collecting mail from delivery offices themselves.

The Timed Delivery Service, which costs 262.50 a month, means a business chooses a time-slot starting at 6am.

Royal Mail promises to deliver within 15 minutes of this time on Monday-Saturday, providing the firm is within ten miles of a delivery office.

A Royal Mail spokesman said: 'We are absolutely not putting any pressure on customers to pay for delivery of the mail and, of course, Royal Mail's standard six-days-a week delivery service remains free for customers at the UK's 28million addresses.'



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